Mission and Vision

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VISION

To partner in the nation building process through progressive

tax policy, efficient and effective administration and improved

voluntary compliance

Our Mission

To formulate progressive tax policies

To make compliance easy

To enforce tax laws with fairness

To deliver quality services

To continuously upgrade skills and build a professional and motivated

Workforce

Our Values

Our Values will steer us through the journey towards realising our Vision and
will be reflected in all our decision making processes.

Integrity “We discharge our duties truthfully, honestly and

transparently”

Accountability “We are responsible for our actions and outcomes”

Responsiveness “We are sensitive, prompt, fair and objective in our dealings

with our stakeholders, fostering mutual trust”

Professionalism “We strive for improving performance and competence with a

focus on achieving excellence”

Innovation “We encourage new ideas, methods, processes and

practices”

Collaboration “We work together with our stakeholders and partners toachieve common goals